1. Information We Collect
To provide you with access to our premium educational content, we collect the following information when you make a purchase or interact with our site:
- Personal Data: Your name, email address, and billing information.
- Technical Data: Your IP address, browser type, device information, and login timestamps.
2. How We Use Your Information
- We use your data strictly to operate our business and secure our platform:
- To process your payment and grant you access to the course portal.
- To communicate with you regarding your account, updates, and support.
- To dynamically watermark our video content with identifiers such as your IP address, email, or account identifier, preventing unauthorised sharing and piracy..
- To monitor account activity for concurrent logins to ensure compliance with our single-user license.
3. Third-Party Service Providers
We do not sell, rent, or trade your personal data. We share your data only with trusted third-party processors necessary to deliver our service:
- Payment Processors: For secure payment processing. We do not store your full credit card details on our servers; all transactions are handled by industry-standard, PCI-compliant payment gateways.
- Video Hosting & Security: For secure video hosting, DRM encryption, and dynamic anti-piracy watermarking to protect our intellectual property.
- Infrastructure Providers: For website hosting, customer relationship management, and secure email delivery.
4. Cookies and Tracking
Quanted.ai uses essential cookies to keep you logged in, remember your session, and secure your account. With your consent, we may also use analytical cookies to understand how users interact with our website and improve our marketing and user experience. You can manage your cookie preferences at any time via our cookie consent banner.
5. Data Retention
We retain personal data only for as long as necessary to fulfil the purposes described above and to meet our legal obligations. Certain records, such as purchase and payment information, must be retained for legal, tax, and accounting purposes.
6. Your Data Rights
Depending on your location (including the UK and European Economic Area), you have the right to request access to the personal data we hold about you, request corrections, request deletion, object to processing, and request data portability. Please note that some data (such as purchase and payment records) must be retained for legal, tax, and accounting purposes even after a deletion request. Because your email address is used to authenticate your account, deleting it means we can no longer provide login access to your purchased materials - we will explain the consequences of any request before actioning it.
7. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact us at [email protected].
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